ABOUT SHOES PREFERENCE
What materials are used?
We exclusively use high-quality, ethically sourced materials. Our uppers are crafted from supple leathers, durable vegan polyurethane, and breathable textiles. Soles combine flexible rubber for traction with cushioned footbeds for all-day comfort, and many styles feature signature arch support. Every material is selected for longevity, comfort, and style.
Where are the products made?
Our designs are thoughtfully crafted in small factories and workshops. We partner with manufacturers who share our commitment to quality and ethical production standards. Each pair undergoes rigorous quality checks before it reaches you.
What is the fit like?
Our footwear is designed for a true-to-size fit. We recommend consulting our detailed size guide for specific styling notes. Many collections offer adjustable features like buckles or elastic goring for a personalized fit.
How should I care for my purchase?
Care depends on the material. For leather, use a soft, dry cloth. For vegan materials, a damp cloth works well. Avoid harsh chemicals. Store in a cool, dry place away from direct sunlight to maintain shape and color.
What is the construction philosophy?
Our philosophy centers on creating versatile, investment-worthy footwear. We focus on timeless silhouettes, thoughtful details, and consistent comfort to build a lasting collection that transcends seasonal trends.
How do you approach style?
We believe in a curated closet. Our designs balance current influences with classic sensibility, aiming to become the reliable, stylish favorites you reach for daily. The collection is designed to mix, match, and layer seamlessly.
GENERAL QUESTIONS
What is the production timeline?
We operate on a made-to-order model for many styles to minimize waste. This means some items are crafted after purchase. Production times vary by design and material availability. All timelines are provided at checkout and in order confirmations.
Do you offer international delivery?
Yes, we ship to numerous countries. All applicable duties, taxes, and fees are the responsibility of the recipient upon arrival, as determined by local customs authorities.
What is the return policy?
We accept returns within a specified period from delivery. Items must be in original, unworn condition with all packaging. Please review the full policy for detailed instructions and any exceptions for final sale items.
Can I modify or cancel my order?
We begin processing orders quickly. Please contact us immediately if you need to make a change. We will make every effort to accommodate your request if the order has not yet entered the production or fulfillment stage.
How can I stay updated on new releases?
The best way to stay informed is by subscribing to our newsletter. You will receive early access, exclusive updates, and style insights directly.
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For any further inquiries, please reach out through our contact form. Our team is dedicated to assisting you and will respond as promptly as possible.